Gaming on 999k should always be fun — a form of entertainment, not a way to make money or deal with stress. We take responsible gaming seriously and give every Bangladesh player the tools they need to stay in control.
Six pillars that define how 999k approaches responsible gaming for every player on the platform.
999k enforces a strict 18+ policy. Every new player goes through age verification during registration. We may request additional ID documents at any time to confirm a player's age.
Set daily, weekly or monthly deposit limits directly from your 999k account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period.
999k sends you a notification after a set period of continuous play. You choose the interval — 30 minutes, 1 hour or 2 hours. These reminders help you stay aware of how long you have been playing.
If you need a break from gaming, 999k offers temporary self-exclusion for 1 week, 1 month, 3 months or 6 months. You can also request permanent self-exclusion by contacting our support team.
Set a maximum loss amount per day, week or month. When you reach your loss limit, 999k will automatically pause your gaming session until the limit period resets. Your budget stays protected.
Our responsible gaming support team is available around the clock. If you or someone you know needs help with gaming habits, reach out via live chat or email at [email protected] any time.
Responsible gaming means enjoying online games like slots, fishing games, racing and bingo as a form of entertainment — while keeping full control over how much time and money you spend. At 999k, we believe that every player in Bangladesh deserves a safe, fair and enjoyable experience on our platform.
The reality is that most people who play on 999k do so for fun and within their means. But we also know that for a small number of players, gaming can become a problem. That is why 999k has built a full suite of responsible gaming tools directly into the platform — not as an afterthought, but as a core part of how we operate.
Responsible gaming at 999k is not just about rules and restrictions. It is about giving you the information, tools and support you need to make informed decisions every time you play. Whether you are a casual player who enjoys a few rounds of Bombing Fishing on the weekend or a regular who plays daily, these tools are here for you.
Remember: gaming on 999k should always feel like entertainment. The moment it stops feeling fun, it is time to use our responsible gaming tools or take a break.
Problem gaming can develop gradually and is not always easy to spot in yourself. 999k encourages all players to regularly check in with their own gaming habits. Here are some warning signs that your gaming may be becoming a problem:
If you recognise any of these signs in yourself, please do not ignore them. Use the responsible gaming tools available in your 999k account or contact our support team immediately. Taking action early makes a real difference.
Recognising a problem is the first and most important step. 999k is here to support you — not judge you. Our team handles all responsible gaming requests with complete confidentiality.
All responsible gaming tools on 999k are available directly from your account dashboard. Here is how to access and use each one:
Go to 999k.onl and log in with your registered mobile number and password.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" tab in your account settings. All available tools are listed here in one place.
Choose the tool you need — deposit limit, loss limit, session reminder or self-exclusion — and follow the on-screen instructions. Changes to limits that reduce your spending take effect immediately.
If you cannot find what you need in your account settings, or if you want to request permanent self-exclusion, contact our support team via live chat or at [email protected].
999k is strictly an 18+ platform. We take the protection of minors extremely seriously and have multiple layers of age verification in place. During registration, every player must confirm they are 18 or older and provide a valid date of birth. We may request government-issued ID at any time to verify age.
If you share a device with younger family members, we strongly recommend the following steps to prevent underage access to 999k:
If you suspect that a minor has accessed your 999k account or registered on the platform, contact us immediately at [email protected]. We will investigate and take appropriate action without delay.
If you feel that your gaming habits are seriously affecting your life, your relationships or your finances, please consider reaching out for professional support. 999k encourages all players who need help to seek it without hesitation. Speaking to a professional is a sign of strength, not weakness.
Our support team at 999k can provide guidance and refer you to appropriate resources. You can also speak to a trusted friend, family member or healthcare professional about what you are experiencing. The most important thing is that you do not face this alone.
For any responsible gaming concerns, questions about your account limits or requests for self-exclusion, contact the 999k support team at [email protected] or via live chat from your account dashboard. We are available 24 hours a day, 7 days a week, and all conversations are handled with complete confidentiality.
You are not alone. The 999k responsible gaming team is here to listen and help — no judgement, no pressure, just genuine support whenever you need it.
Ask yourself these questions honestly. If you answer "yes" to two or more, consider using our responsible gaming tools.
Every tool listed below is available free of charge to all registered 999k players. Access them anytime from your account settings.
Cap how much you can deposit per day, week or month. Reductions apply instantly; increases require a 24-hour wait.
Set a maximum amount you are comfortable losing in a given period. 999k pauses your session automatically when the limit is reached.
Receive a pop-up notification after a set period of continuous play so you always know how long you have been gaming.
Get a summary of your gaming activity — time played and net result — at regular intervals during your session.
Take a short break of 24 hours, 48 hours or 7 days. Your account is temporarily suspended and you cannot log in during this time.
Exclude yourself from 999k for 1 month, 3 months, 6 months or permanently. Contact support to activate this option.
Review your full deposit, withdrawal and gaming history at any time. Transparency helps you stay in control of your spending.
Speak directly with a 999k responsible gaming specialist via live chat, 24 hours a day, 7 days a week, in complete confidence.