Your privacy matters to us. This Privacy Policy explains exactly what personal data 999k collects, why we collect it, how we use it and what rights you have over your own information. We keep things straightforward — no legal jargon designed to confuse.
Six core principles that guide how 999k collects, stores and protects your personal data every single day.
999k only collects the personal data that is genuinely necessary to operate your account, process payments and comply with legal obligations. We do not collect data for the sake of it.
All personal data stored by 999k is encrypted at rest and in transit. We use industry-standard security protocols to protect your information from unauthorised access, loss or disclosure.
999k does not sell, rent or trade your personal data to any third party for marketing purposes. Your information stays within the 999k ecosystem and is used only as described in this policy.
We tell you exactly what data we collect and why. There are no hidden data practices at 999k. This Privacy Policy is written in plain English so every Bangladesh player can understand it.
You have the right to access, correct or delete your personal data held by 999k. You can also request a copy of your data or ask us to restrict how we process it. We respond to all requests within 30 days.
999k does not keep your data indefinitely. We have defined retention periods for each category of data we hold. Once data is no longer needed, it is securely deleted from our systems.
Welcome to the 999k Privacy Policy. 999k ("we", "us", "the Platform") is committed to protecting the personal data of every player who registers and plays on our platform. This Privacy Policy explains how 999k collects, uses, stores and shares your personal information when you use the 999k website at 999k.onl, the 999k mobile app or any related services.
By creating a 999k account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how 999k handles your personal data, please do not register or continue using the platform.
This Privacy Policy applies to all 999k players regardless of how they access the platform — desktop, mobile browser or the dedicated 999k app. It was last updated on 1 January 2025.
999k collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically as you interact with 999k services.
Information you provide directly:
Information collected automatically:
999k does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data beyond what is required for identity verification.
999k uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Name, email, phone number, date of birth |
| Processing deposits and withdrawals | Mobile banking details, transaction history |
| Identity verification (KYC) | Government ID, name, date of birth |
| Fraud prevention and security | IP address, device data, bet history |
| Customer support | Account details, support correspondence |
| Responsible gaming monitoring | Game activity, session data, deposit patterns |
| Platform improvement and analytics | Usage data, device data, session data |
| Promotional communications (with consent) | Email address, phone number |
999k will never use your personal data for any purpose not listed above without first obtaining your explicit consent. If you have opted in to receive promotional communications from 999k, you can withdraw that consent at any time by updating your account notification settings or contacting support.
999k processes your personal data on the following legal grounds depending on the specific purpose:
999k does not sell your personal data to any third party. We may share your data with carefully selected third parties only where necessary and only for the purposes described in this Privacy Policy. These third parties include:
All third parties that process data on behalf of 999k are bound by strict data processing agreements. They may only use your data for the specific purpose for which it was shared and must handle it in accordance with applicable data protection laws.
999k uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in, remember your preferences and help us understand how players use 999k. Here is a breakdown of the types of cookies we use:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Essential cookies | Keep you logged in, maintain session security, enable core platform functions | Yes |
| Functional cookies | Remember your language, display preferences and notification settings | Optional |
| Analytics cookies | Track page visits, session duration and feature usage to improve 999k | Optional |
| Marketing cookies | Deliver relevant promotions and measure campaign effectiveness | Optional |
You can manage your cookie preferences at any time through your browser settings. Disabling non-essential cookies will not affect your ability to use the core 999k platform, though some features may work differently.
999k retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
When data reaches the end of its retention period, 999k securely deletes or anonymises it so it can no longer be linked back to you.
As a 999k player, you have the following rights over your personal data. You can exercise any of these rights by contacting us at [email protected]. We will respond to all valid requests within 30 days.
Request a copy of all personal data 999k holds about you at any time.
Ask 999k to correct any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where there is no longer a legal basis for 999k to hold it.
Ask 999k to limit how we process your data while a dispute or complaint is being resolved.
Receive your personal data in a structured, machine-readable format to transfer to another service.
Object to 999k processing your data for direct marketing or on the basis of legitimate interests.
999k is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on 999k or provided us with personal data, please contact us immediately at [email protected]. We will investigate and delete any data associated with an underage user as quickly as possible.
999k uses age verification checks during registration and may request additional documentation at any time to confirm a player's age. Accounts found to belong to players under 18 will be closed immediately.
999k takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, accidental loss, destruction or disclosure. These measures include:
Despite these measures, no online platform can guarantee 100% security. If you suspect that your 999k account has been compromised, change your password immediately and contact our support team at [email protected].
In the event of a data breach that is likely to affect your rights and freedoms, 999k will notify affected players without undue delay and take all necessary steps to contain and remediate the breach.
999k may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect how we process your personal data, we will notify registered players by email or via an in-platform notification before the changes take effect.
Your continued use of 999k after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this page periodically so you are always aware of how 999k handles your personal data.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how 999k handles your personal information, please get in touch with our team. We are available 24 hours a day, 7 days a week.
For information on our gaming rules and account policies, please read the 999k Terms and Conditions. For responsible gaming tools and support, visit our Responsible Gaming page.